Frequently Asked Questions




What Is A Certified Vehicle?

Smart consumers have realized that the purchase of a Certified Pre-Owned Vehicle provides an attractive alternative to buying a high priced new one. For less money, a buyer can afford “more car” – and one that looks and feels brand new.

More importantly, the certification process removes the uncertainty about the mechanical condition of the vehicle. When you buy a Certified Pre-Owned Vehicle, it has already been thoroughly inspected by a skilled mechanic.

Every Certified Pre-Owned Vehicle* receives a 70 Point Inspection of all of the vehicles major components. Such as, the engine, transmission, air conditioning, and electrical system. If any problems are found, they are repaired and brought into as close to “NEW” condition as possible prior to their being offered for sale.

“YOUR PROTECTED” ……… “ITS BEEN INSPECTED”


Not all vehicles offered for sale are Certified Pre-Owned

Whatever your credit situation... Crown City Motors has a plan which can assit you with your financial needs.

Great credit... We have new car interest rates available!

No creidt, Slow credit... Due to bankruptcy or divorce... We can help!

Sub Prime rates as low as 9% are available with credit approval.

At Crown City Motors we take the hassle out of getting financed by providing:


Competitive Rates

Fast and Easy Loan Application

Quick Auto Loan Consideration

All Credit Applications will be Accepted

Secured Pre-APproval

You can apply for Pre-Approval Online!

Internet Security concerns us all.
Crown City Motors provides a secure online environment and Credit Application Form for the submission and transmission of all personal information which is supplied.

At Crown City Motors, we take security very seriously and regularly review and update the safeguards we have in place to continuously lessen even the slightest possibility of any unauthorized person(s) being able to intercept or gain access to any information provided.

What Is An Extended Warranty / Vehicle Service Contract?

Your vehicle is a big investment. An investment that needs to be cared for and protected. Statistics show most major repairs will occur after the original factory warranty has expired and chances are, the factory warranty has expired or will expire soon.

An extended warranty/service contract on the vehicle you purchase can help remove the concerns of certain costly automotive repairs on your vehicle in the future.

Crown City Motors offers an array of Vehicle Protection Plans which are ideal for customers who want an extra measure of security for their automotive investment. We have a service contract program that is right for you.

What Is On A CARFAX Vehicle History Report?

A CARFAX Vehicle History Report is the first step to protecting yourself against buying a pre-owned vehicle with costly hidden problems.

CARFAX searches its nationwide database and provides a detailed vehicle history report in seconds.

Just click on the CARFAX logo found along the right hand side of each of our vehicles “View Details” page.

Ttile Check
Salvaged
Lemon
Flooded
Rebuilt
Odometer
Fraud
Rolled Over
Rolled Back
Broken
Problem Check
Major ccident
Salvage Auction
Fire Damage
Stolen
Registration Check
Leased
Rental
Taxi/Police
Fleet Car
The CARFAX Buyback Guarantee protects you from unknowingly buying a pre-owned vehicle with DMV-reported incidents (salvage, fire, flood damage, odometer problems or lemon history). This coverage lasts one year and is transferable. There are terms and conditions to this guarantee.

Does Crown City Motors Take Trade-ins?

Absolutely! Not only will Crown City Motors gladly accept your trade-in vehicle, but we will also provide the maximum trade-in value toward the purchase of your new pre-owned vehicle. We are committed to making your buying experience at Crown City Motors as friendly and convenient as possible.

Our pre-owned vehicle specialists will inspect your vehicle and document the valuation process and results for your understanding and peace of mind. Because our dealers are part of a nationwide network of quality used car dealers, they have access to the latest vehicle wholesale and auction values electronically. This ensures that your trade-in vehicle will be valued accurately based on current market values as well as its age and condition.
Our knowledgeable staff is prepared to help you make the right car buying decision. All of our vehicles are inspected, serviced and come with a 30 day or 1,000 mile warranty (call for details) as well as a Free Carfax Vehicle History Report. The most important aspect of any business is the customer and we go the extra mile to ensure the utmost satisfaction of every customer that walks in our doors.

We understand that buying a car can be very stressful. Our friendly staff will eliminate that stress because you will know you made the right decision buying a car, truck or SUV from Crown City Motors. We have the best prices, better quality vehicles and create the most comfortable car buying experience. You will have no trouble finding the right vehicle here. We carry a wide variety of Cars, Trucks and SUV's including nearly all makes and models. We gladly accept trade-ins and will buy your vehicle whether you buy a car from us or not.

Whether you are looking to buy a car cash or obtain financing, we have some of the most competitive prices anywhere! Looking to Finance? We can get you pre-approved before you even leave your house. Just fill out a quick no obligation application and within minutes, we can have you approved.

Crown City Motors specializes in helping people with all credit types including Bad Credit, No Credit, First Time Buyers, Top Tier Credit and More! We understand there are many options out there to buy cars, come see why we are different. We will go above and beyond to earn your business.
How was the car maintained?
We inspect and recondition all vehicles that are for sale at our own service with our qualified technicians. When you buy from us you can buy with confidence.

Warranty
All of our vehicles come with a dealer limited warranty for 30 or days or 1000 miles which ever comes first.This warranty covers 100% parts and labor for all covered components. In addition to replacing worn parts found during our multi point inspection, we spend an average of 10 hours reconditioning each car. When it comes to the exterior, we pull out dimples, buff and color-match scratches, restore headlights, and repair discoloration caused by acid or oxidation. Inside, we remove stains, repair holes or tears, remove debris from all surfaces and hard to reach places, and repair or replace any excessively worn carpet. Call us for details! Furthermore, you can purchase an extended warranty for up to 5 years. Call us for details!

Can I take the car in for a mechanical inspection?
You can take any of the cars that we have for sale to a mechanic of choice for a second opinion prior to sale. Call us for details!

Financing
In addition to our related finance company, we work with other prime and subprime lenders to offer you the finance option that suits your needs. Further more,You can request an option contract to seek your own financing option. Generally, we will offer you 5 days; we will offer more  time on a case by case basis.

What is Buy Here Pay Here or Lease Here Pay Here?
We own and operate our own related finance company. We will look at a broad spectrum of details and not just some one's credit score. We understand that life can have unforeseen events that can damage someone's ability to borrow and obtain financing. One of the biggest advantages that we offer our clients are short term finance terms and lease options. Most of our loans are 3 to 4 years compared to standard finance companies which can be as long as seven years. Our advantage is that you will be able trade your vehicle sooner, or payoff the vehicle much sooner than conventional lender options. Why lease? generally, you can drive off in a newer car with a lower down payment .

Can I bring the vehicle back to you for after sale service?
We offer full service from basic maintenance such as oil, fluid, and tires to more extensive repairs. In addition, we offer a 20% parts discount to all of our current and past customers. The advantage of getting your service performed at Crown City Motors is the objective diagnosis and fair pricing. We will not give you an inflated repair invoice. That is a promise.

What tools do you offer me to help me with me find the right car for me and my budget?
There are several tools to help you find and buy your next car. You can use our payment calculator to estimate a budget, or help me get pre-approved https://www.crowncitymotors.com/applications to help you know which inventory meets your actual budget. You can also drop by any time or schedule an appointment to get an appraisal https://www.crowncitymotors.com/sell-your-auto for your current car, which can be applied to your down payment.In addition to our great online tools, our people are ready to answer any questions you have. Because our associates are paid the same regardless of a car’s price, their goal is always helping, not selling.

If I find a car online that I like, can I see it in person before I make a decision?
Yes. You deserve to have total confidence in your decision before you purchase a car. Unless otherwise noted, every car you see online is located at a Crown City Motors and can be seen in person and test driven prior to buying.

Do I need to make an appointment before I visit Crown City Motors?
You never need an appointment to browse cars at Crown City Motors.